The item index is complete and all systems are operational.
Jul 22, 09:26-09:47 PST
Redis was offline for 15 minutes
Redis was offline this morning from 8:55 to 9:10 AM, causing issues with rating and booking. We are continuing to work to configure a high-availability configuration that will ensure continuous service from this critical system component.
Jul 22, 09:36 PST
USPS Rating and Label Issue
The USPS issue was resolved. We're updating our development environment credentials to ensure that the account does not get inadvertently locked again.
Jul 14, 09:40-19:21 PST
The rating issue has been resolved. We traced the issue to a problem with our high-availability Redis cache service. It's not yet clear what caused the problem because there were no known changes to the Redis configuration. Once we determine the root cause we will revert back to the high-availability configuration.
Jul 14, 14:41-19:20 PST