All Systems Operational

About This Site

Welcome to the ShipHawk platform status page. Please use this page to monitor and check in on the current status of the ShipHawk platform.

ShipHawk Website Operational
ShipHawk Application Operational
ShipHawk APIs Operational
Shipping APIs ? Operational
WMS APIs Operational
Carrier/3PL Connectors Operational
FedEx Web Services Operational
UPS Web Services Operational
USPS via Pitney Bowes Operational
USPS via Endicia Operational
DHL eCommerce Operational
LTL / Other Carrier Web Services Operational
System Connectors Operational
Oracle NetSuite SuiteApp Operational
Shopify App Operational
Amazon Web Services Operational
Acumatica App Operational
Magento Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
2022.7.0 Release Oct 18, 2022 20:00 - Oct 19, 2022 02:00 PDT
ShipHawk release 2022.7.0 is scheduled for Tuesday, 18 October 2022, starting at 8:00 PM Pacific Time. While planned maintenance allows for up to 6 hours, our standard product release is usually completed within 2 hours with less than 15 minutes of downtime.

Note: Customers with sandbox access will receive the 2022.7.0 release preview on 12 October 2022. If you would like to learn more about sandbox access, please contact your account manager or email support@shiphawk.com

Posted on Oct 05, 2022 - 09:30 PDT
Past Incidents
Oct 5, 2022

No incidents reported today.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022
Completed - The scheduled maintenance has been completed.
Oct 1, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 20:00 PDT
Scheduled - We will be undergoing maintenance at this time. Customers may experience slowness of the WebPortal and API during that time.
Oct 1, 09:11 PDT
Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022
Completed - The scheduled maintenance has been completed.
Sep 24, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance at this time to perform database optimization. While this process may take up to 3 hours, we expect only short downtime up to 5 minutes.
Sep 14, 15:50 PDT
Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.