ShipHawk Status

All Systems Operational

About This Site

Welcome to the ShipHawk platform status page. Please use this page to monitor and check in on the current status of the ShipHawk platform.

ShipHawk.com Operational

ShipHawk Dashboard Operational

ShipHawk API Operational

Rates Operational

Item Search Operational

Label Printing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 24, 2018

No incidents reported today.

Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

Database maintenance

Completed - The scheduled maintenance has been completed.
Apr 20, 22:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 22:00 PDT

Scheduled - We will be performing system updates on the master database this Friday April 20 at 10PM Pacific Time. During this time, the system will be offline for approximately 30 minutes.
Apr 16, 17:57 PDT

Apr 19, 2018

No incidents reported.

Apr 18, 2018

Incorrect labels printing for shipments

Resolved - The label printing issue has been resolved. We have also corrected the label url for shipments that had the incorrect label attached originally. If you see any shipments that seem to still be incorrect please notify us immediately at support@shiphawk.com
Apr 18, 10:57 PDT

Monitoring - We've rolled back the updated file naming code and are monitoring. If you continue to see any incorrect labels please email the shipment id to support@shiphawk.com.
Apr 18, 08:11 PDT

Identified - Incorrect labels are printing for some shipments. We are in the process of rolling back a change made to our label file generation code. ETA is approximately 15 minutes.
Apr 18, 07:48 PDT

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.