All Systems Operational

About This Site

Welcome to the ShipHawk platform status page. Please use this page to monitor and check in on the current status of the ShipHawk platform.

ShipHawk.com   Operational
ShipHawk Dashboard   Operational
ShipHawk API   Operational
Rates   Operational
Item Search   Operational
Label Printing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 24, 2018

No incidents reported today.

Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018
Completed - The scheduled maintenance has been completed.
Apr 20, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 22:00 PDT
Scheduled - We will be performing system updates on the master database this Friday April 20 at 10PM Pacific Time. During this time, the system will be offline for approximately 30 minutes.
Apr 16, 17:57 PDT
Apr 19, 2018

No incidents reported.

Apr 18, 2018
Resolved - The label printing issue has been resolved. We have also corrected the label url for shipments that had the incorrect label attached originally. If you see any shipments that seem to still be incorrect please notify us immediately at support@shiphawk.com
Apr 18, 10:57 PDT
Monitoring - We've rolled back the updated file naming code and are monitoring. If you continue to see any incorrect labels please email the shipment id to support@shiphawk.com.
Apr 18, 08:11 PDT
Identified - Incorrect labels are printing for some shipments. We are in the process of rolling back a change made to our label file generation code. ETA is approximately 15 minutes.
Apr 18, 07:48 PDT
Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.