All Systems Operational

About This Site

Welcome to the ShipHawk platform status page. Please use this page to monitor and check in on the current status of the ShipHawk platform.

ShipHawk.com Operational
ShipHawk Dashboard Operational
ShipHawk API Operational
Rates Operational
Item Search Operational
Label Printing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 25, 2017

No incidents reported today.

Mar 24, 2017

No incidents reported.

Mar 23, 2017

No incidents reported.

Mar 22, 2017
Resolved - Labels are generating and the issue is resolved.
Mar 22, 09:30 PDT
Identified - We believe we have identified the issue - according to Rackspace, there was a new DNS library pushed to our OS that caused remote server lookups to fail and affected everyone using the OS. We are restarting our application servers and they should pick up the change.
Mar 22, 09:13 PDT
Investigating - Currently we are investigating an issue that is causing label printing to return an error. We will update as soon as the issue is identified.
Mar 22, 08:56 PDT
Mar 21, 2017

No incidents reported.

Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017
Resolved - Labels and documents are now generating correctly.
Mar 16, 13:01 PDT
Identified - We've identified an issue causing an error with printing labels or other documents. It was caused by an incorrect reference in our deploy and will be fixed within a few minutes.
Mar 16, 12:48 PDT
Mar 15, 2017

No incidents reported.

Mar 14, 2017

No incidents reported.

Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.