All Systems Operational

About This Site

Welcome to the ShipHawk platform status page. Please use this page to monitor and check in on the current status of the ShipHawk platform.

ShipHawk.com   Operational
ShipHawk Dashboard   Operational
ShipHawk API   Operational
Rates   Operational
Item Search   Operational
Label Printing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 18, 2018

No incidents reported today.

Feb 17, 2018

No incidents reported.

Feb 16, 2018
Resolved - We identified the root cause of the issue and now have it resolved.
Feb 16, 10:58 PST
Update - After restarting our elastic search servers, stability is improving. We're still investigating the root cause of the issue.
Feb 16, 10:53 PST
Investigating - We're investigating the cause of intermittent latency users are experiencing on the ShipHawk interface. Please try refreshing your web page if the web portal becomes stuck. Updates to follow.
Feb 16, 10:39 PST
Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018

No incidents reported.

Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018

No incidents reported.

Feb 8, 2018

No incidents reported.

Feb 7, 2018

No incidents reported.

Feb 6, 2018

No incidents reported.

Feb 5, 2018

No incidents reported.

Feb 4, 2018
Completed - The scheduled maintenance has been completed.
Feb 4, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 23:00 PST
Scheduled - We will be doing a brief maintenance on the production database server this Saturday evening. The system should be offline only for a minute or two.
Feb 1, 14:24 PST