Resolved -
This incident has been resolved.
Apr 17, 16:25 PDT
Monitoring -
The system is back to normal after restarting ElasticSearch data nodes which spiked in CPU usage. We're monitoring the situation and are investigating the root cause.
Apr 17, 13:38 PDT
Investigating -
We are currently experiencing a service disruption on sh-default environment. Our DevOps team is working to identify the root cause and implement a solution. Further details will be provided shortly.
Customer Impact: Some customers are reporting that they are unable to open the WebPortal.
Apr 17, 13:26 PDT
Completed -
The scheduled maintenance has been completed.
Apr 17, 02:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 20:00 PDT
Scheduled -
We will be undergoing scheduled maintenance at this time on the ShipHawk Instances: sh-p-2. This process may take up to 3 hours with 15 minutes of downtime.
Apr 2, 17:43 PDT