Scheduled Platform Upgrades

Incident Report for ShipHawk

Resolved

Before the upgrade could be rolled out, we identified a potential issue that could have affected existing customers utilizing old ShipHawk eCommerce and ERP connectors. We have delayed the deployment until tomorrow as we perform regression testing to ensure that there will not be any service interruptions.

Posted Aug 15, 2018 - 21:14 PDT

Identified

We are planning to perform server upgrades beginning at 8:30 pm PST. We do not anticipate any system downtime and have rollback procedures in place if any service interruptions occur.

Please report any issues to support@shiphawk.com

Posted Aug 15, 2018 - 17:08 PDT

This incident affected: ShipHawk APIs (Shipping APIs) and ShipHawk Application.