Partial WMS Access Issue – Investigation Underway

Incident Report for ShipHawk

Resolved

This incident has been resolved.
Posted Apr 14, 2025 - 13:47 PDT

Monitoring

The affected WMS environment is now back online, and system access has been restored for impacted customers. We are currently monitoring the environment to ensure stability.
Posted Apr 14, 2025 - 13:34 PDT

Investigating

We are currently investigating an issue affecting one of our WMS environments. A subset of customers may be unable to access the system. Our team is actively working to identify the root cause and restore full access as soon as possible.

We will continue to provide updates as we make progress. Thank you for your understanding and patience.
Posted Apr 14, 2025 - 13:24 PDT
This incident affected: ShipHawk Application (WMS) and ShipHawk APIs (WMS APIs).
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