Shipments unavailable in Web Portal

Incident Report for ShipHawk

Resolved

Re-indexing is complete. All systems are operational.

Posted Dec 23, 2016 - 12:59 PST

Update

Orders re-index is complete. Shipment re-index is 50% complete.

Posted Dec 23, 2016 - 12:19 PST

Identified

Currently some shipments and orders are not available in the Web Portal - we have identified the issue and are re-indexing all shipments. We will update the status as the re-index progresses.

API functionality is not affected.

Posted Dec 23, 2016 - 11:41 PST