USPS labels include extraneous characters

Incident Report for ShipHawk

Resolved

We've deployed the fix and label printing is operational.

Posted Oct 15, 2015 - 14:58 PDT

Update

We've finished the fix but we're unable to deploy via our normal process due to a major outage at Bitbucket.org. We're working to deploy the fix using an alternative method. ETA is one hour.

Posted Oct 15, 2015 - 14:37 PDT

Identified

We've identified the issue and are preparing a fix.

Posted Oct 15, 2015 - 12:43 PDT

Investigating

Labels printing for USPS include extra "rn" characters. It is important that these labels are not used. As soon as the fix is in place the labels can be reprinted.

FedEx labels are printing correctly and can be processed as usual.

Posted Oct 15, 2015 - 12:02 PDT